I love the website NotAlwaysRight.com. It's tales from people in customer service. Sometimes I find them hard to believe and wonder if people just make things up so that they can get a story onto the website. On the other hand, I've seen a lot of examples of people's idiocy, so these may all be genuine stories. If so, I fear for the safety of some of the people involved and wonder how they made it to adulthood unscathed.
This story is one of the best I've seen in a while. That coworker was quick on his feet, and doctrinally correct, too!
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